INSURANCE GROUP USA CULTURE & CODE OF CONDUCT

Our culture is defined by the character of our people; and our strength comes from our commitment to our Customers. Insurance Group USA offers its employees the following: Insurance Group USA provides interesting work in a dynamic environment. We encourage a sense of Community that brings out the Best in All of Us. We are proud of the commitment that results when people genuinely enjoy one another. Every person counts, every idea matters, and we have mutual respect for all individuals. Insurance Group USA is a company you can be proud of: high-quality products and services. We provide open and ongoing communications so all individuals understand what our mission and goals are ; along with How we are going to get there. Insurance Group USA’s Leaders are fair, make smart decisions, and have a clear vision. Through the development and nurturing of its employees, Insurance Group USA empowers each employee to act as if the financial success and ethical foundations of the company rested solely on his or her shoulders. Customer Loyalty and Satisfaction are our Top Priority's! Insurance Group USA promotes honesty with its employees to provide the highest standard of Customer Service and Satisfaction. We encourage new perspectives and innovative ideas that improve the Quality of Service to our Customers. The Companies success relies on its Clients success. Insurance Group USA provides a wide range of services to enable the continued growth of its Customers. We encourage our employees to make themselves indispensable—it's good for the Employee, our Customers, and Insurance Group USA. Our employees commit to give their all to their team. We find the fun in what we do and are proud of the products and services we deliver to our customers. Insurance Group USA uses every interaction – with team members, leadership, and customers – as a chance to listen, appreciate and LEARN.